SHIPPING POLICY

1. Order Confirmation & Processing

When you make a purchase on our store, we want to ensure you’re well-informed throughout the process. After buying, you will receive an order confirmation email containing essential details, such as your order number, order summary, total cost, and the shipping address you provided.

2. Custom-Made Products

At Carolyn Carson’s Tees, every item you order is custom-made exclusively for you. We don’t store pre-made stock in a warehouse. The printing process typically takes 1-3 business days (from February to October) and 3-5 business days (from November to January). We collaborate with a worldwide network of expert manufacturers who excel in their craft. The type of product you purchase and your designated shipping address influence the location of production. Consequently, your order may arrive in separate packages and on different days.

3. Shipment to Your Location

Your order is carefully shipped to your chosen destination, whether it’s your home, office, or another location of your preference. You will receive a shipping confirmation email once your order is en route. Shipping times vary depending on the destination, and they are automatically calculated during checkout.

Shipping Destinations and Fees

Our packages are shipped from Gainesville, FL 32601 and shipping fees will be displayed in US Dollars (USD) during the checkout process. The package will be delivered after the fulfillment process (1-3 business days). Here are the available shipping methods:

  • Standard: $4.99 (Shipping time 6 – 10 days)
  • Ground: $7.99 (Shipping time 4 – 6 business days)
  • Fast Shipping: $14.99 (Shipping time 2 – 4 business days)
  • 2 Days: $25.99 (Shipping time 1 – 2 business days)
  • International Shipping: Starting from $7.99

International Taxes and Duties

All shipments are dispatched via UPS or USPS. The shipping address you provide during checkout determines the shipping country. Please note that all prices, currencies, VAT, delivery times, and delivery charges are adjusted based on your selected shipping country.

Our website will process approved orders as quickly as possible, following the order they were received. A tracking link will be provided along with your shipment confirmation once your package leaves the warehouse.

Please keep in mind that international shipments may be subject to additional taxes and duties imposed by your country’s customs authorities. These charges are beyond our control and are the responsibility of the recipient. We recommend checking with your local customs office to understand these potential charges.

For further assistance or inquiries about your order or shipping, please contact us at [email protected].

• Important Note: Shipping times are approximate and can be affected by factors such as the time of year, location, and customs processes in your country. We appreciate your patience and understanding during the shipping process.